Dame Louise Casey DBE CB (born 29 March 1965) is a British government official working in social welfare. She was the deputy director of Shelter in 1992, head of the Rough Sleepers' Unit (RSU) in 1999, a director of the national Anti-Social Behaviour Unit (ASBU) in 2003, head of the Respect Task Force in 2005 and the UK's first Victims' Commissioner in March 2010. She became director general of Troubled Families on 1 November 2011.Casey grew up in Portsmouth and began her career with the Department of Health and Social Security (DHSS), administering benefit payments for homeless people. She then worked for the St Mungo Association, a charity that helps homeless people. She became director of the Homeless Network in London, before becoming deputy director of Shelter in 1992. At Shelter she gained a reputation as an "ambitious, pragmatic worker who got results" and was largely responsible for the creation in 1998 of Shelterline, the country's first 24-hour telephone helpline for homeless people. Wikipedia
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