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Competition and Markets Authority will consider whether there has been breach of consumer rights

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The UK competition regulator has launched an investigation into the failure of airlines to offer cash refunds to travellers who have been unable to take their flights because of the coronavirus pandemic.
The Competition and Markets Authority (CMA) said its move followed reports that airlines may have breached consumers’ rights by not offering cash refunds in cases where travel restrictions meant people could not legally take the flight. Continue reading...