Heroes of the Day 911 operators give lifeline to desperate New Yorkers

about 4 years in NY Post

Their co-workers are sick. Their family members are falling ill. But as emergency calls reach unprecedented highs amid the coronavirus crisis, these 911 operators are working seven days a week to help make sure someone will always be on the other end of the phone.  “Our city needs us,” Police Communications Technician Carla Jones told...

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