Who is popular today?

Mike Nicholson’s £1,500 booking was terminated, forcing him to pay more for an alternative – but he decided to fight back
Airbnb superhosts “provide a shining example” and “extraordinary experiences for their guests”, according to the holiday accommodation company. For regular Airbnb travellers, they offer a badge of quality. But when Mike Nicholson, a retired harbourmaster on the Tyne in Newcastle, booked a family get-together in Spain, his superhost turned into a super disaster.
Not only was Nicholson left without a villa to go to when the family arrived in Málaga, he says on his return Airbnb refused to pay the costs he incurred after the cancellation, and suggested he go through the Irish courts if he wanted to make a legal claim – only for the Irish courts to say it was beyond their jurisdiction. Continue reading...