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Prosperous Life office featured Leonardo DiCaprio cutout and games of limbo, whistleblowers say
Whistleblowers: funeral firm described customers as ‘gazelles’ to be hunted
As a convicted fraudster responsible for swindling investors out of more than £100m, the shamed US stockbroker Jordan Belfort is an unlikely role model for staff handling the delicate process of selling funerals.
But that did not stop a firm that traded thousands of pounds’ worth of pre-paid plans for elderly people each month from installing a cardboard cutout of Leonardo DiCaprio as the notorious lead character in The Wolf of Wall Street in its call centre. The organisation, they say, had a culture of putting sales first. Continue reading...