What next if a company won’t deliver and won’t cancel?

almost 5 years in The guardian

Customers who have paid for a delivery are being left empty-handed and out of pocket
What happens when a company refuses to deliver an item and refuses to cancel the order? Two readers this week have found themselves in this Catch 22 situation when unspecified health and safety issues left them empty-handed and out of pocket.
ST from Ashford, Kent writes: Continue reading...

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